About the role#
This internship provides an opportunity to gain hands-on experience in IT system support. You will work under the guidance of senior technical staff to deploy, maintain, and troubleshoot hardware and software. This position is fully on-site and focuses on helping you understand the business functions of our hospital system while building your technical skills.
What you'll do#
- Resolve minor computer issues and support existing systems.
- Deploy and maintain hardware including computers and peripheral devices.
- Document issue resolutions and project updates in the ITIL ticketing system.
- Implement enterprise security policies for hardware and software.
- Respond to service requests and incidents based on established priorities.
- Participate in departmental projects to support facility needs.
What you'll need#
- High school diploma or equivalent.
- Current student status in Computer Science, Computer Engineering, Cybersecurity, Information Systems, or a related field.
- Knowledge of basic computer hardware such as PCs, monitors, and keyboards.
- Familiarity with common software including word processors, spreadsheets, databases, and email.
- Strong written and verbal communication skills with the ability to explain technical concepts to users.
- Attention to detail and the ability to solve problems in a sensitive manner.
- Ability to lift and transport IT equipment, climb stairs, and maneuver in tight spaces.
Location & details#
- Location: Salt Lake City, Utah.
- Work modality: Fully on-site.
- Schedule: Monday through Friday, 8:00 AM to 4:00 PM.
- Employment type: Full-time.
About Intermountain Health
Intermountain Health is a nonprofit healthcare system based in Murray, Utah. It operates 34 hospitals and over 400 clinics throughout the western United States. The organization employs more than 4,800 physicians and advanced care providers. It also manages Select Health, which provides insurance to over one million members.
How to get in at Intermountain Health
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