About the role#
The Customer Service Intern will support the Customer Service, Design, and Graphics teams within a folding carton manufacturing environment. This role provides hands-on exposure to order processing, customer communication, and packaging design workflows while assisting with administrative and coordination tasks.
What you'll do#
- Assist with order entry, updates, and maintenance in internal systems.
- Track order status, due dates, and customer requirements.
- Support communication with internal teams including production, scheduling, and shipping.
- Coordinate artwork proofs and revisions between customers and internal teams.
- Organize artwork files, customer specifications, and documentation.
- Prepare reports, spreadsheets, and customer documentation.
- Assist with special projects, continuous improvement initiatives, and new customer account setup.
What you'll need#
- Currently pursuing a degree in Business Administration, Marketing, Graphic Design, Supply Chain Management, or a related field.
- Strong attention to detail and organizational skills.
- Effective written and verbal communication skills.
- Ability to manage multiple tasks and work in a team environment.
- Basic proficiency in Microsoft Excel, Word, and Outlook.
- Interest in the manufacturing, packaging, or printing industry is preferred.
- Experience with Adobe Creative Suite (Illustrator, InDesign, or Photoshop) or data entry is a plus.
Location & details#
- Location: De Pere, Wisconsin, USA.
- Work Modality: On-site.
- Term: Rolling.
- Employment Type: Full-time.
- Compensation: Paid internship.
