About the role#
This is a paid, full-time internship for the summer of 2027. You will work 40 hours per week at our Assumption, Illinois location. You will join the Desktop Team to provide support for IT incidents and service requests. This role helps ensure that business users can access necessary systems and services while following IT security policies.
What you'll do#
- Support incident and request tickets using ServiceNow.
- Help users resolve basic IT issues.
- Verify authorizations and approvals before completing requests.
- Keep IT support documentation current.
- Assist with hardware tasks, including setting up new PCs, laptops, and monitors.
- Manage equipment for departing employees.
- Wipe software from out of warranty PCs and prepare them for collection.
- Install End Point Security software.
- Troubleshoot anti-virus software, local admin rights, Windows operating systems, and Microsoft products.
What you'll need#
- Knowledge of Windows and Microsoft Office products.
- Experience connecting hardware like PCs, laptops, monitors, and keyboards.
- Familiarity with installing IT software.
- Strong communication and customer service skills.
- Good decision-making abilities.
Location & details#
- Location: Assumption, Illinois.
- Modality: On-site.
- Compensation: $20 to $22 per hour.
- Benefits: Complimentary housing is provided at The Woods housing complex at Millikin University in Decatur, Illinois, for students who do not live locally.
About Grain & Protein Technologies
Grain & Protein Technologies designs and manufactures equipment for grain, seed, poultry, egg, and swine production. The company operates 19 manufacturing facilities across 5 continents and employs more than 3600 people. It serves agribusiness managers and farmers in over 100 countries. Founded in 2024, the business is based in Duluth, Georgia.
How to get in at Grain & Protein Technologies
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