About the role#
The IT Intern provides support and assistance within the Business Technology department. You will work on various projects, tasks, and daily operations to gain hands-on experience in a professional environment. This position requires an ability to follow established procedures while contributing to team initiatives.
What you'll do#
- Complete tasks as assigned by the Business Technology Supervisor.
- Research documented items to find solutions for incidents and service requests.
- Respond to Level 1 support requests via phone, chat, or system responses.
- Log activities and update call information in the tracking system.
- Interact with customers in a professional manner to resolve issues or escalate calls.
- Troubleshoot, diagnose, and perform minor repairs to hardware, software, and peripheral equipment.
What you'll need#
- Some education completed in Computer Science, Data Science, Computer Engineering, Business Administration, or a related field.
- Strong attention to detail and problem-solving skills.
- Effective communication and customer service abilities.
- Ability to follow established processes.
- No previous work experience is required.
Location & details#
- Location: Menasha, Wisconsin.
- Term: Summer 2027.
- Schedule: Full-time, Monday through Friday, between 7 AM and 5 PM.
- Modality: On-site.
- This is a paid position. Sponsorship is not provided.
About FTI
Faith Technologies Incorporated is a construction and engineering firm founded in 1972. Based in Menasha, Wisconsin, the company operates with a staff of 1,001 to 5,000 employees. It provides services in manufacturing, renewable energy, and electrical systems. The organization manages projects through its brands including Faith Technologies, EnTech Solutions, and Excellerate.
How to get in at FTI
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