About the role#
The Center for Teaching Excellence Student Assistant provides clerical and administrative support to department staff. You will assist with special projects, document management, and routine office operations to help the team run effectively.
What you'll do#
- Provide general clerical support and perform data entry.
- Schedule meetings and rooms while preparing necessary documents.
- Handle document delivery, pickup, mail, and package processing.
- Manage customer support by responding to inquiries via phone and email.
- Track department inquiries and monitor event registration systems.
- Assist with course registration tracking and reporting.
- Support administrative processes for new instructors.
- Scan, file, and manage digital archives.
- Generate purchase orders, requisitions, and faculty stipend forms.
- Assist with contracting, tracking, and updating training spreadsheets.
- Request certificates as needed.
What you'll need#
- Current enrollment as a Franklin University student.
- Proficiency in Microsoft Office applications.
- Strong organizational and communication skills.
- Comfort with repetitive tasks and processes.
- Experience with customer service.
- Experience with AI and chatbot development is a plus.
Location & details#
- This position is located in Columbus, Ohio.
- The role is hybrid, requiring at least half of your time to be in-person.
- You must be available to work up to 19 hours per week, Monday through Friday, between 8 am and 5 pm.
- This is a paid, part-time position with a rolling term.
About Franklin University
Franklin University is a nonprofit institution based in Columbus, Ohio. Founded in 1902, the school specializes in degree programs for adult learners. It maintains a presence through its main campus and online course offerings. The university serves a broad population of students and has a network of nearly 45,000 alumni.
How to get in at Franklin University
Securing an internship at Franklin University often requires staying ahead of the applicant pool. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first, as early applicants get seen before the pile grows. This timing is a real advantage when competing for limited spots. You can also improve your chances by connecting with the right people. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral, which materially improves response rates compared to applying into a queue.
