About the role#
The Director of Student Wellbeing and Access provides strategic and operational leadership for initiatives focused on student persistence, accountability, and success. Reporting to the Dean of Students, you will oversee Accessibility Services, Student Wellbeing, and Community Standards. You will also serve as the University's ADA/Section 504 Coordinator and Title IX Coordinator.
What you'll do#
- Identify and remove barriers that interfere with student engagement and academic progress.
- Develop scalable, virtual-first initiatives to support student wellbeing.
- Oversee institutional compliance for disability access, student conduct, grievances, and appeals.
- Manage the Student Emergency Fund and build partnerships to expand student resources.
- Coordinate responses to concerns from the anonymous reporting system and participate in the Franklin Intervention and Awareness Team (FIAT).
- Supervise and develop professional staff members.
- Use data and technology to improve the delivery of student services.
- Foster a culture of accountability, compassion, and continuous improvement.
What you'll need#
- A master's degree in higher education, student affairs, counseling, law, social work, or a related field.
- At least five years of progressively responsible experience in higher education.
- Experience in postsecondary disability or accessibility services.
- Knowledge of the Americans with Disabilities Act (ADA), Section 504, and Title IX requirements.
- Experience managing sensitive, confidential matters with neutrality and discretion.
- A demonstrated ability to interpret and apply institutional policies regarding student conduct and investigations.
- Prior experience in a supervisory role.
Location & details#
- This is a full-time, hybrid position based in Columbus, Ohio.
- The role involves occasional evening or weekend work to address time-sensitive student matters.
- Some travel may be required.
About Franklin University
Franklin University is a nonprofit institution based in Columbus, Ohio. Founded in 1902, the school specializes in degree programs for adult learners. It maintains a presence through its main campus and online course offerings. The university serves a broad population of students and has a network of nearly 45,000 alumni.
How to get in at Franklin University
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