About the role#
The Guest Experience Intern joins the Front Office team at Four Seasons Hotel Minneapolis for the Summer 2027 season. This is a full-time, on-site role requiring 40 hours per week. You will work eight-to-ten hour shifts, with availability required Monday through Sunday.
What you'll do#
- Respond to guest requests by assessing needs and providing personal recommendations.
- Handle guest interactions with professionalism and resolve customer complaints.
- Assist guests with inquiries regarding hotel services, events, directions, and off-site arrangements.
- Manage the set-up, execution, and take down of Kids For All Seasons activations, including monitoring supplies.
- Use software to input special arrangements, generate itineraries, and ensure accurate billing.
- Organize and deliver special amenities and set up in-room surprise elements.
- Comply with all company conduct standards and work rules.
What you'll need#
- Current enrollment in an undergraduate or graduate program.
- Valid work authorization for the United States.
- Strong written and verbal communication skills in English.
- Ability to operate computer systems and technology.
- A genuine interest in hospitality.
- Preference for candidates with at least three months of experience in hospitality or customer service.
- Preference for studies in Hospitality, Business Management, or related fields.
Location & details#
- Location: Minneapolis, Minnesota.
- Term: May 2027 to August 2027.
- Compensation: $22.22 per hour.
- Benefits: 401(k) plan, daily meals, parking discount, and access to the staff lounge.
About Four Seasons
Four Seasons is a non-profit organization providing hospice and palliative care. Founded in 1979, the company operates out of Flat Rock, North Carolina. It serves 14 counties across the western part of the state. The organization offers home care, grief services, and care navigation in addition to its clinical support. The staff includes nearly 1,000 employees.
How to get in at Four Seasons
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