About the role#
The Graham Center is hiring a Student Reservations Assistant to support venue operations and customer service at the Modesto A. Maidique Campus. This is a paid, part-time position that requires a flexible schedule, including availability for evenings, weekends, and holidays. You will work up to 20 hours per week.
What you'll do#
- Provide customer service to students, faculty, staff, and external guests.
- Process reservation requests for Student Center venues via phone, email, and in person.
- Answer calls on a multi-line phone system and process payments.
- Act as a liaison between Student Center staff and customers throughout the event process.
- Prepare reservation documents and event diagrams.
- Facilitate client walkthroughs and site visits.
- Respond to inquiries regarding university resources and event space availability.
- Assist with event logistics, departmental event planning, and office maintenance.
- Represent the Division during university events.
- Complete all required student training and provide coverage in other units as needed.
What you'll need#
- Current enrollment as an FIU student.
- Minimum of six credits for undergraduates or three credits for graduate students during fall and spring terms.
- Customer service experience.
- Basic knowledge of Microsoft Word.
- Ability to work independently and follow direction.
- Capacity to maintain confidentiality regarding sensitive information.
Location & details#
- Location: Modesto A. Maidique Campus, Miami, Florida.
- Compensation: $15 per hour.
- Work Modality: On-site.
- Employment Type: Temporary, part-time.
- Note: This position may be subject to a pre-employment criminal background check.
About Florida International University
Florida International University is a public research institution based in Miami. Founded in 1965, the university serves over 56,000 students through a variety of bachelor, master, and doctoral degree programs. It maintains a large staff of over 12,000 employees and operates across multiple campus locations. The university focuses on research in fields including medicine, engineering, business, and journalism.
How to get in at Florida International University
Applying early to Florida International University gives you a distinct advantage because recruiters review applications before the volume becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This timing ensures your materials are seen before the pile grows. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific people managing the hiring process at Florida International University, allowing you to ask informed questions or request a referral. This direct approach is often more effective than relying solely on an automated queue.
