About the role#
This IT internship at Flexsteel Industries provides broad exposure to end-user support, systems administration, networking, and business application support. You will gain hands-on experience by working on real projects that impact the business. Throughout the summer, you will collaborate with different teams, present project updates, and participate in intern-specific development sessions.
What you'll do#
- Diagnose and resolve computer hardware and software issues.
- Troubleshoot basic network and hardware trouble tickets.
- Document internal IT procedures.
- Follow ITIL-centric helpdesk and desktop support practices to ensure timely problem resolution.
- Apply your knowledge of general IT systems and network concepts.
- Handle other duties as assigned.
What you'll need#
- You are currently pursuing a Bachelor’s degree in Computer Science or IT and have completed your second year.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office applications, specifically Excel and PowerPoint.
- Excellent customer service skills.
Location & details#
- Location: Dubuque, Iowa.
- Term: Summer 2027.
- Schedule: Full-time.
- Modality: On-site.
- This position is paid. Sponsorship is not available.
About Flexsteel Industries Inc.
Flexsteel Industries Inc. manufactures, imports, and exports home and contract furniture. Founded in 1893, the company is based in Dubuque, Iowa. It operates as a public company with a workforce between 1,001 and 5,000 employees. The business offers products through its Flexsteel Home and homestyles portfolios.
How to get in at Flexsteel Industries Inc.
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