About the role#
The lobby is the center of operations at Fair Hills Resort. As a Front Desk Management Intern, you will gain hands-on experience in hospitality while providing service to guests. This role involves active work in the department alongside leadership and management responsibilities. You will learn to manage a team, analyze reports, solve problems, and deliver guest experiences. You will also collaborate with department heads on specialized projects in areas such as Human Resources, Events, Inventory, or Scheduling.
What you'll do#
- Manage guest check-ins and check-outs.
- Process billing and payments.
- Handle reservation inquiries and bookings.
- Operate the gift shop and soda fountain.
- Schedule activity appointments for guests.
- Answer questions and address customer requests.
- Perform general office duties and maintain the lobby.
- Support day-of event operations.
- Use the RDP Property Management System and Lightspeed Point of Sale System.
What you'll need#
- Current enrollment in a college program for Hospitality and Tourism Management or Business Administration.
- A friendly, professional, and approachable demeanor.
- Strong communication and people skills.
- Ability to learn quickly and retain information.
- Willingness to work hard as a member of a team.
Location & details#
- Location: Detroit Lakes, Minnesota.
- Term: Summer 2027.
- Modality: On-site.
- Employment: Full-time.
- Compensation: 12.50 to 15.00 USD per hour.
- Additional: Paid training, employee discounts, and bonus pay opportunities are provided.
About Fair Hills Resort
Fair Hills Resort is a hospitality company based in Detroit Lakes, Minnesota. Founded in 1926, the resort provides facilities for family vacations, weddings, and corporate functions. The property features a large pavilion for events and smaller spaces for meetings or group activities. It operates with a staff of 22 employees.
How to get in at Fair Hills Resort
Applying early is a distinct advantage at Fair Hills Resort because recruiters often fill roles before the applicant pile grows too large. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can be among the first to submit your materials. This timing ensures your application is seen before the hiring team gets overwhelmed by volume. You can also improve your response rates by reaching out to the hiring team directly instead of waiting for a reply from a general portal. Intern Insider surfaces the recruiters behind the company roles, allowing you to ask relevant questions or request a referral. This direct approach often helps you stand out in a competitive process.
