About the role#
This is an eight-month co-op position based in Bismarck, North Dakota. You will serve as a primary contact for end-user computing services, working directly with analysts and customers to resolve technical issues. You will be treated as a full-time employee and gain hands-on experience in a professional IT environment.
What you'll do#
- Provide support for end-user platforms, including laptops, desktops, and mobile devices.
- Manage desktop images, standardization, and security software.
- Repair PCs and peripheral equipment.
- Handle escalated support requests that require more than first-tier help desk assistance.
- Collaborate with network, datacenter, and application teams to restore services.
- Document, track, and monitor technical issues to ensure timely resolution.
- Recreate user problems to identify root causes and recommend system modifications.
What you'll need#
- Junior or Senior standing in a Bachelor’s program for MIS or Computer Science.
- A 3.0 GPA or higher is preferred.
- Ability to commit to the full 8-month term.
- Strong troubleshooting skills with Windows software and hardware.
- Knowledge of Windows XP and newer versions, Windows Server 2008 and newer, and the Microsoft Suite.
- Ability to work independently, manage a heavy technical workload, and meet project milestones.
- Excellent oral and written communication skills.
- Comfort working under pressure.
Location & details#
- Location: Bismarck, North Dakota.
- Term: Winter 2027 (January through August).
- Modality: On-site.
- Employment type: Full-time, paid position.
- Note: Sponsorship is not available for this role.
About Doosan
Doosan operates as a public company in the industrial machinery manufacturing sector. It focuses on three business areas including clean energy, smart machines, and advanced materials. The company maintains its headquarters in Seoul. It employs over 10,000 people across its global operations.
How to get in at Doosan
Applying early gives you a distinct advantage at Doosan, as recruiters often review candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you get your materials in among the first. This timing often determines whether your application receives a thorough review or gets lost in a high volume of submissions. Reaching out to the right person can also change your outcome. Intern Insider surfaces the recruiters behind Doosan roles so you can contact them directly to ask about the position or a referral. This direct approach often improves your response rate compared to submitting an application through a general portal.
