About the role#
This internship is a 10-week opportunity for current MBA students to join the DIRECTV Digital Services team. You will focus on transforming how the company serves customers through digital-first solutions. This is a full-time, remote position.
What you'll do#
- Ideate and deliver digital experiences that fit into an omni-channel ecosystem.
- Partner with customer care, IT, finance, marketing, and other product managers to turn customer needs into business initiatives.
- Define project opportunities and measure the success of your concepts.
- Build business cases to secure funding for new products and services.
- Manage product roadmaps to balance customer and business value.
- Write Epic and Capability level user stories to guide delivery teams.
- Analyze competitive performance and forecast the impact of operational changes.
What you'll need#
- Current enrollment in an MBA program.
- Experience in digital product management, such as web, app, or chat-based platforms.
- Ability to translate business strategy into consumer-facing products.
- Strong skills in financial analysis, competitive modeling, and predictive forecasting.
- Experience working cross-functionally on large-scale initiatives.
- Technical background with an understanding of software development and web technologies.
- Proficiency in PowerPoint for executive-level presentations.
- Familiarity with tools like Google Analytics, Jira Align, PowerBI, Quantum Metric, and Scaled Agile Framework.
- Knowledge of customer journey mapping and voice of the customer (VoC) applications.
Location & details#
- This is a remote role based in the United States.
- The internship lasts 10 weeks, with start dates available between June and August 2027.
- You must have full U.S. work authorization now and in the future.
About DIRECTV
DIRECTV provides satellite and streaming television services to customers. The company offers live sports, reality television, and local programming. Founded in 1994, it maintains headquarters in El Segundo, California. The organization employs over 15,000 people across multiple office locations.
How to get in at DIRECTV
Applying early to DIRECTV gives you a distinct edge because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the frustration of submitting your resume to a crowded queue. Reaching out to the right person at DIRECTV often beats waiting for a system response. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral. A direct connection materially improves your response rates compared to a standard application.
