About the role#
The Sr. Operations Analyst for Student Finance is a technology-focused position responsible for operational excellence across the student financial lifecycle. This includes financial aid management, billing, and payment operations. You will act as an optimization leader, balancing hands-on processing with advanced analytics, systems improvement, and automation. Your work will focus on designing and scaling solutions that improve efficiency, data accuracy, and the student experience.
What you'll do#
- Perform processing tasks across Student Finance functions to maintain operational fluency.
- Act as a cross-functional subject matter expert for financial aid, billing, and payment systems.
- Execute and validate complex financial transactions while ensuring data integrity.
- Design and implement automation solutions using Power Automate, Power Query, and reporting tools.
- Partner with IT to define system requirements and drive improvements in audit and compliance processes.
- Analyze data to identify trends, risks, and opportunities for AI-driven operational improvements.
- Develop KPI dashboards, operational scorecards, and performance monitoring frameworks.
- Map and redesign workflows to improve scalability and maintain standard operating procedures.
- Conduct process experiments and proof-of-concepts to validate operational improvements.
- Serve as a liaison between Student Finance, IT, and operations teams to translate business needs into digital capabilities.
What you'll need#
- Bachelor’s degree in Business, Finance, Information Systems, or a related field.
- 4 to 6+ years of experience in student finance operations or process optimization.
- Proficiency with systems such as Banner, Salesforce, and ProSAM or other financial aid management platforms.
- Experience with Federal Student Aid, 3rd party billing, and VA web-based applications.
- Strong technical skills in Excel, Power Query, Power Automate, and Power BI.
- Ability to manage multiple priorities and work independently.
- Must maintain access to federal systems, which requires no defaulted federal student loans.
Location & details#
- This is a full-time, remote or hybrid position based in the United States.
- Compensation is $85,000 to $95,000 per year.
- Benefits include 401k with up to 6% company match, tuition assistance, and comprehensive health coverage including medical, dental, vision, and mental health. Additional benefits include paid time off, parental leave, and disability insurance.
About DeVry University
DeVry University is an educational institution founded in 1931. It operates out of Lisle, Illinois, and employs approximately 6,941 people. The university offers programs in fields such as business, engineering, health sciences, and media arts. It serves students through both undergraduate and graduate studies.
How to get in at DeVry University
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