About the role#
This internship offers a chance to train with the Front Desk and Call Center team at a multi-property resort. You will work in Lake Geneva, Wisconsin, during the summer of 2027. The role is full-time and paid, with a minimum commitment of 10 weeks required. Complimentary housing is available on a first-come, first-served basis.
What you'll do#
- Process guest check-ins, check-outs, room assignments, and special requests.
- Build customer service skills through in-person and phone interactions.
- Anticipate and respond to guest needs.
- Collaborate with the team to establish and meet sales goals.
- Handle online reservations in real time while speaking with customers.
- Run and check daily reports using reservation and tee time software.
- Practice guest recovery to meet expectations.
- Follow opening and closing protocols and service standards.
- Attend and contribute to weekly team meetings.
What you'll need#
- Current enrollment as a sophomore, junior, or senior in a four-year college program.
- Preferred studies in hospitality, resort, or restaurant management.
- Strong communication, leadership, and organizational skills.
- Availability for a minimum 10-week commitment.
Location & details#
- Location: Lake Geneva, Wisconsin.
- Term: Summer 2027.
- Modality: On-site.
- Employment: Full-time.
About Destination Geneva National
Destination Geneva National is a hospitality organization based in Lake Geneva, Wisconsin. Founded in 1991, the company operates a facility featuring 54 holes of golf designed by Arnold Palmer, Gary Player, and Lee Trevino. Its services include dining, lodging, and event hosting for meetings and weddings. The company employs between 201 and 500 people.
How to get in at Destination Geneva National
Applying early to Destination Geneva National gives you a distinct advantage, as hiring managers often review the initial batch of candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, ensuring you can submit your materials among the first. This helps you avoid the frustration of applying to a role that has already been filled or overlooked. You can also improve your response rates by reaching out to the recruiters behind these roles directly rather than relying solely on the standard application queue. Intern Insider surfaces the specific contacts responsible for hiring at the company, allowing you to ask informed questions about the position or request a referral. Taking this proactive step demonstrates genuine interest and professionalism to the team at Destination Geneva National.
