About the role#
Delta Dental of Missouri is hiring a Business Analyst Intern to join the Web Development Services department. You will work with Product Owners, engineers, and business stakeholders to support technology initiatives. This role provides hands-on experience in business analysis, process improvement, and Agile delivery within a healthcare environment. You will help document requirements, analyze data, and explore new digital solutions.
What you'll do#
- Gather and document business and functional requirements.
- Create and maintain user stories, process flows, workflows, and project artifacts.
- Analyze current business processes to find opportunities for improvement and efficiency.
- Develop wireframes, mockups, and process diagrams to support solution design.
- Collaborate with cross-functional teams including UX/UI designers and developers.
- Participate in Agile ceremonies such as stand-ups, sprint planning, and retrospectives.
- Track project tasks, risks, and requirements in tools like Jira and Confluence.
- Support testing activities by validating requirements and participating in User Acceptance Testing.
- Analyze operational data using Excel, SQL, or reporting dashboards.
- Explore the use of AI tools and automation to improve team productivity.
What you'll need#
- Current enrollment in or recent graduation (within 6 months) from a bachelor's or master's degree program in Business Administration, Computer Science, Healthcare Administration, or a related field.
- A basic understanding of business analysis principles and the Software Development Life Cycle.
- Strong analytical, organizational, and problem-solving skills.
- Proficiency in Microsoft Office applications.
- Strong written and verbal communication skills.
- Exposure to Jira, Confluence, or Agile project management tools is preferred.
- Experience or interest in process modeling, data visualization, SQL, and AI productivity tools is a plus.
- Commitment to core values including integrity, accountability, curiosity, and service.
Location & details#
- This is a full-time, paid internship.
- The role is based in Fenton, Missouri.
- This position operates in a hybrid format, requiring both remote work and in-office attendance for meetings as determined by management.
About Delta Dental of Missouri
Delta Dental of Missouri is a nonprofit organization based in St. Louis. It provides dental and vision benefits to employers and families. The company operates as a member of the Delta Dental Plans Association. It has served its community since 1966 and currently employs between 51 and 200 people.
How to get in at Delta Dental of Missouri
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