About the role#
We are looking for a CRM Intern to join our Marketing and Ecommerce Clienteling teams for the Summer 2027 term. This is a paid, full-time, hybrid position based in New York City. You will work closely with our teams to learn about client engagement, CRM operations, and the luxury retail experience.
What you'll do#
- Support the development and execution of Ecommerce Clienteling initiatives focused on personalized client engagement.
- Assist with client segmentation, audience development, and the analysis of purchasing behaviors to find new engagement opportunities.
- Develop presentations, reports, and materials to support CRM projects.
- Coordinate with Creative and cross-functional teams on client communications and special initiatives.
- Perform research and competitive benchmarking to identify ways to improve the digital client experience.
- Support CRM data quality, reporting accuracy, and ad hoc requests.
- Help with client gifting, loyalty initiatives, and other personalized engagement programs.
- Support performance reporting and analysis across CRM campaigns.
What you'll need#
- Current enrollment in an undergraduate program in Marketing, Business Administration, or a related field with a minimum 3.0 GPA.
- Proficiency in Microsoft Word, PowerPoint, and Excel.
- Strong analytical and creative thinking skills with a high attention to detail.
- Ability to manage multiple projects, prioritize tasks, and communicate timelines effectively.
- Excellent written and verbal communication skills.
- A proactive, collaborative, and eager-to-learn mindset.
- Experience with SQL or Salesforce CDP is a plus.
Location & details#
- This role is based in New York, New York.
- The position is hybrid and requires in-office attendance as needed by the team.
- This is a paid, full-time internship for Summer 2027.
About David Yurman
David Yurman is a family-owned jewelry company based in New York. Founded in 1980 by artists David and Sybil Yurman, the brand focuses on jewelry design and craftsmanship. It operates 49 retail stores across the United States, Canada, and France. The company employs between 1,001 and 5,000 people and maintains a presence in over 350 locations worldwide.
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