About the role#
This summer internship offers an opportunity to apply your classroom knowledge to real-world IT projects and resort operations. You will support our infrastructure and help resolve technical issues across the property. This is a paid, full-time, on-site position for Summer 2027.
What you'll do#
- Troubleshoot and resolve hardware, software, and network connectivity issues for staff.
- Install and maintain desktop and laptop systems, including OS and application software.
- Monitor antivirus updates and remove spyware or viruses when necessary.
- Assist with network support, including routers, firewalls, and wireless access points.
- Manage equipment inventory, conduct audits, and maintain accurate technical documentation.
- Record service requests and solutions in our work order system.
- Support various technology projects ranging from WiFi mapping to cable management.
- Provide basic training to users on hardware and software tools.
- Contribute to the development of internal IT policies and standards.
What you'll need#
- Enrollment in an approved, credited college internship program focused on Information Technology or status as a High School Senior in a similar program.
- Proficiency in Microsoft Office Suite, specifically Excel, Word, Access, Outlook, and PowerPoint.
- Beginner to intermediate knowledge of network cabling and file/print services.
- Intermediate familiarity with office hardware like copiers, scanners, and faxes.
- Strong communication skills and the ability to build effective working relationships.
- A self-directed approach with the ability to manage time and adapt to changing priorities.
- Ability to lift up to 25 pounds and perform physical tasks like walking, reaching, and kneeling.
- Documentation of your college internship requirements prior to approval.
Location & details#
- This role is based on-site in Thompsonville, Michigan.
- The schedule includes regular work during evenings, weekends, and holidays.
- You must maintain company confidentiality and adhere to professional conduct standards at all times.
About Crystal Mountain
Crystal Mountain is a family-owned resort located in Thompsonville, Michigan. Founded in 1956, the property operates as a four-season destination for recreation and corporate events. The resort maintains 59 downhill ski slopes, 36 holes of championship golf, and a LEED certified spa. It serves guests through a variety of hospitality services including dining, lodging, and conference facilities.
How to get in at Crystal Mountain
Applying early gives you a distinct advantage at Crystal Mountain because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the applicant pool grows large. This timing helps ensure your resume is seen early in the process. You can also improve your response rates by reaching out to the hiring team directly. Intern Insider surfaces the recruiters behind these roles, allowing you to ask relevant questions or request a referral. This direct approach often helps you stand out more effectively than submitting through a standard portal.
