About the role#
This summer internship offers students professional experience within the Utilization Management Department. You will work directly with the Manager of Utilization Management on projects focused on learning and development. The role is designed to be educational, allowing you to apply academic skills in a professional healthcare setting. You will have opportunities to network with teams in Information Technology, Provider Operations, Customer Service, and Operational Excellence. This is a paid position for a ten-week period.
What you'll do#
- Review existing Job Aids and SOPs to understand current processes and requirements.
- Collaborate with subject matter experts to ensure training information is accurate.
- Write video scripts and create storyboards based on approved documentation.
- Produce instructional videos that demonstrate workflows, system navigation, and processes.
- Incorporate voice-over narration, screen recordings, graphics, and captions into your videos.
- Maintain an organized library of training materials and update videos when procedures change.
What you'll need#
- Current enrollment in an undergraduate or graduate degree program.
- Interest in the Managed Care field and an aptitude for healthcare operations.
- Understanding of instructional design models and learning theories.
- Proficiency in audio and video editing, plus graphic design knowledge.
- Ability to navigate learning management systems.
- Strong project management, organizational, and time management skills.
- Effective communication skills and the ability to interact professionally.
- Ability to work independently and incorporate feedback.
- Commitment to maintaining confidentiality regarding sensitive healthcare information.
Location & details#
- Location: Sunrise, Florida.
- Schedule: Hybrid work model, up to 29 hours per week.
- Term: Summer 2027, running from June through August.
- Note: The first two days of the internship involve on-site training. Candidates must pass a Level 2 background screening as required by Florida law.
About Community Care Plan
Community Care Plan is a nonprofit health insurance organization based in Sunrise, Florida. Founded in 2000, it operates as a provider service network owned by Memorial Healthcare System and Broward Health. The company manages health plans for over 165,000 members, including Medicaid and Florida Healthy Kids programs. It maintains accreditation from the National Committee for Quality Assurance and the Accreditation Association for Ambulatory Health Care.
How to get in at Community Care Plan
Securing an internship at Community Care Plan requires speed because many roles fill up before they reach the general public. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which is a significant advantage in a competitive hiring cycle. You might feel like you are shouting into the void when you submit an application, but getting in early changes the odds in your favor. Intern Insider also surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates compared to waiting for a system to process your resume. Connecting with a real person shows you are serious about joining the team at Community Care Plan.
