About the role#
The Program Coordinator, New Student Coach provides individualized guidance and academic coaching to help students navigate their transition to college. This role focuses on goal setting, time management, and organizational skills while supporting students through the admission and enrollment process. You will work with a dedicated caseload to ensure students understand their financial obligations and academic requirements.
What you'll do#
- Provide academic coaching on learning strategies, course load changes, and Satisfactory Academic Progress standards.
- Facilitate new student programs, including orientations and course scheduling workshops.
- Design and deliver presentations to new students and families about college opportunities.
- Use Workday Student to manage cohort activities, track student progress, and send proactive communications.
- Collaborate with departments across the college to streamline enrollment processes and ensure consistent support.
- Identify enrollment barriers and initiate steps to resolve student concerns.
- Support recruitment activities, including campus tours and special events.
- Create educational materials to guide students through their transition.
- Cross-train in various student service areas to maintain continuity of operations.
What you'll need#
- A Bachelor's degree in a related field.
- Two years of experience in education, social work, customer service, or a related field.
- Ability to qualify through an appropriate combination of education, training, and experience.
- Capacity to manage multiple assignments while meeting federal and internal regulations.
- Ability to adapt to the changing needs of the college and business partners.
Location & details#
- Location: Columbus, Ohio.
- Employment Type: Full-time.
- Work Modality: On-site.
- Schedule: Includes a rotation to support student needs, including occasional evenings and Saturdays.
About Columbus State Community College
Columbus State Community College operates as an educational institution based in Columbus, Ohio. Founded in 1963, the college focuses on higher education, corporate training, and workforce development. It currently serves as the second largest college in Ohio by enrollment. The organization employs over 3,000 people and maintains a significant economic impact on the local region.
How to get in at Columbus State Community College
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