About the role#
The Columbus Crew is looking for a Support Services Intern to assist our staff, coaches, and partners. You will be the first point of contact for technology issues and help maintain our systems across multiple club facilities. This position is based in Columbus and requires 35-40 hours per week.
What you'll do#
- Provide first and second level technical support to staff.
- Install and configure computer hardware, software, and printers.
- Troubleshoot Windows and Mac desktops and laptops.
- Support mobile devices running iOS, Android, and Microsoft products.
- Help with A/V needs and event setups or teardowns.
- Address network connectivity issues for end users.
- Document support issues and create user guides.
- Provide help desk and event support, which may include nights and weekends.
- Work across various sites including Lower.com Field, Historic Crew Stadium, Ohio Health Performance Center, and Municipal Light Plant.
What you'll need#
- Current enrollment or completion of a relevant degree program.
- Understanding of hardware, software, and networking fundamentals.
- Knowledge of operating systems like Windows, MacOS, and Linux.
- Strong problem-solving, communication, and interpersonal skills.
- Ability to work both independently and as part of a team.
- Experience with ticketing systems, Active Directory, Office 365, or remote support tools is helpful.
- Coursework or experience in cybersecurity, network administration, or database management is a plus.
- Relevant certifications such as CompTIA A+, Network+, or Microsoft Azure Fundamentals are preferred.
Location & details#
- This role is located in Columbus, Ohio.
- The position is on-site and full-time.
- This is a paid internship.
About Columbus Crew
Columbus Crew is a professional soccer club based in Columbus, Ohio. Founded in 1996, it holds the distinction of being the first club established in Major League Soccer. The team operates under the ownership of The Edwards Family and Haslam Sports Group. It plays home matches at Lower.com Field, which opened in 2021.
How to get in at Columbus Crew
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