About the role#
As a Technology Production Support Summer Analyst, you will join a team responsible for the health, stability, and performance of critical live production systems. You will serve as a bridge between technology and business teams, ensuring that our platforms remain resilient and available for clients globally. This role offers exposure to the full lifecycle of incident and problem management while providing opportunities to build custom tools that drive efficiency.
What you'll do#
- Maintain and optimize critical live production systems to ensure peak performance.
- Monitor the end-to-end application environment in real-time.
- Perform incident and problem management to resolve complex technical issues.
- Coordinate with developers and business partners to address system needs.
- Design, develop, and implement custom applications and scripts to automate manual processes.
- Enhance existing monitoring and alerting systems to proactively identify production issues.
What you'll need#
- Current enrollment in a Bachelor’s degree program in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or a related field.
- Expected graduation date between December 2027 and May 2028.
- A preferred GPA of 3.0 or better.
- Ability to pass technical interviews featuring basic algorithmic programming exercises.
- Strong communication, project management, and leadership skills.
- A proactive mindset with the ability to work well within diverse, collaborative, and agile teams.
- A global outlook and the willingness to work across different cultures and time zones.
- Prior experience in agile teams is desirable.
- Authorization to work in the United States without employer sponsorship.
Location & details#
- This is a full-time, on-site internship for Summer 2027.
- Positions are located in New York, New York, and Jersey City, New Jersey.
About Citi
Citi is a global financial services institution founded in 1812. It provides banking, investment, and wealth management services to clients across more than 100 countries. The company maintains its headquarters in New York City and employs nearly 190,000 people. Its core operations include lending, processing payments, and managing capital markets.
How to get in at Citi
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