About the role#
We are looking for an intern to join our Techstop Support team at the San Jose campus. You will work alongside a team of four engineers to provide support to our corporate and field employees. This role offers the chance to participate in global IT projects while gaining hands-on experience with our internal processes and procedures.
What you'll do#
- Assist with desktop support needs and manage device assets.
- Build, configure, and troubleshoot PCs.
- Support various technologies to deliver services to our employees.
- Provide customer service to both local and remote users.
- Collaborate with your direct manager, the local IT team, and our international groups.
- Participate in global IT projects to support our operations.
What you'll need#
- Current enrollment in a college IT course or a similar training program.
- Strong troubleshooting and problem-solving skills.
- A willingness to learn Microsoft products, including Windows 10, Office 365, anti-virus software, and desktop imaging.
- Ability to handle and prioritize multiple tasks.
- Good interpersonal and customer relationship skills.
- Excellent documentation skills and clear oral and written English communication.
- Prior experience in a supporting IT role is helpful but not required.
- Ability to commit to a minimum of 12 months.
Location & details#
- Location: San Jose, California
- Modality: On-site
- Employment: Full-time, paid internship
- Term: Rolling
About Cadence
Cadence is a research services company founded in 2014. It provides language solutions for investors and consultants to help them gain business insights across language barriers. The firm offers services including due diligence, management calls, and market research for finance professionals. It maintains teams in Los Angeles, Latvia, Beijing, and Singapore with a staff of 11 to 50 employees.
How to get in at Cadence
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