About the role#
As an Information Technology intern at BWE, you will join the IT Operations team in Cleveland. This role supports the technology needs of our employees across the country. You will gain exposure to the capital markets industry while working alongside our professionals.
What you'll do#
- Help IT Support Specialists resolve break-fix issues and process new service requests.
- Set up accounts, permissions, and hardware for new employees.
- Manage computer upgrades and configurations for both remote and in-office staff.
- Write and update solution articles for our internal knowledge bases.
- Record troubleshooting steps and document resolutions for recurring technical problems.
- Complete various ad hoc projects as assigned.
What you'll need#
- You are a current undergraduate sophomore, junior, or senior majoring in Computer Science, Information Technology, or Computer Engineering.
- Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook.
- Strong communication skills, both oral and written.
- Ability to manage your time and handle multiple tasks at once.
- Excellent problem-solving, organizational, and interpersonal skills.
- Familiarity with Windows and macOS environments.
- Experience with Microsoft Office 365, Azure AD, Microsoft Teams, and Adobe Acrobat.
- Working knowledge of IP addressing, DNS, VPNs, and basic cybersecurity practices.
- Exposure to ticketing platforms like FreshService or ServiceNow.
Location & details#
- Location: Cleveland, Ohio.
- Term: Summer 2027.
- Modality: On-site.
- Employment: Full time.
- Compensation: Paid position.
- Note: Applicants must be authorized to work in the United States. We do not provide visa sponsorship.
About BWE
BWE is a national mortgage banking company focused on commercial and multifamily real estate. Founded in 2008, the firm provides debt and equity financing solutions. It maintains a servicing platform and operates through more than 40 offices. The company is based in Cleveland, Ohio, and employs between 201 and 500 people.
How to get in at BWE
Applying early to BWE gives you a distinct advantage because recruiters review applications before the pile grows. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can be among the first to submit your materials. Getting your application in early ensures you are seen while the team is still actively building their candidate pool. You can improve your response rates by reaching out to the recruiters behind BWE roles directly to ask about the position or a potential referral. Intern Insider surfaces these specific contacts so you can bypass the general queue and connect with the right people. This direct approach often provides more clarity on the role than a standard submission.
