Client Technologies Specialist IT Intern (Year-Round)

About the role#

The Client Technologies Specialist IT Intern is a year-round position focused on supporting the IT customer environment. You will assist in enhancing and maintaining desktop systems, providing specialized IT services, and supporting facility-related technology such as audio-visual equipment, security systems, and printing hardware. This role involves on-site support and collaboration with IT infrastructure teams to ensure effective service delivery.

What you'll do#

• Build and maintain relationships with staff and IT infrastructure teams.
• Provide general desktop and laptop support, including device configuration, application installation, and troubleshooting.
• Support Service Management processes and ensure quality services are performed to agreed SLAs.
• Apply Incident, Problem, and Change Management principles to resolve issues.
• Maintain license management, version control, and client security settings.
• Support local production and manufacturing connectivity, including printer installation and configuration.
• Participate in hardware refresh projects and provide high-level meeting support.

What you'll need#

• Currently pursuing a degree in Computer Science, Computer Engineering, Industrial Engineering, Electrical Engineering, or Mechanical Engineering.
• Strong customer focus with a service-oriented mindset.
• Functional and technical problem-solving skills.
• Experience or practice within a manufacturing environment.
• Ability to engage and work effectively with outside vendors or partners.
• Self-motivated with a strong work ethic.
• Ability to communicate technical topics to both technical and non-technical associates.

Location & details#

• Location: Auburn Hills, Michigan, USA.
• Work Modality: On-site.
• Term: Year-round.
• Employment Type: Full-time.
• Compensation: Paid position.
• Visa Sponsorship: Available based on business need; applicants must be authorized to work in the United States on a full-time basis.