About the role#
The Business Process team sits within Baird’s Operations Department. This team identifies opportunities for improvement and drives efficiencies to solve problems. As a Business Transformation intern, you will work directly with transformation professionals to analyze processes, identify improvement opportunities, and support the implementation of digital solutions. You will gain exposure to business process management, data analysis, automation, and project delivery within the financial services industry.
What you'll do#
- Participate in process discovery sessions, stakeholder interviews, and working meetings.
- Document current-state processes using process maps, SIPOCs, workflows, and other business process management tools.
- Analyze operational processes to identify bottlenecks, inefficiencies, rework, unclear handoffs, and improvement opportunities.
- Assist with projects focused on future-state processes, workflow improvements, process digitization, automation, and operational modernization.
- Apply structured problem-solving and continuous improvement techniques.
- Translate business needs and stakeholder feedback into documented solution requirements.
- Support testing, issue tracking, implementation planning, and operational readiness activities.
- Collect and analyze operational data to establish process baselines, identify trends, and track performance gaps.
- Support the development of key performance indicators, dashboards, reports, and data visualizations.
- Evaluate the business value and impact of implemented improvements.
- Track project milestones, deliverables, risks, and dependencies while preparing status updates and executive summaries.
- Develop process documentation, user guides, and training materials.
- Collaborate with associates across Operations, Information Technology, and other business areas.
- Explore responsible applications of emerging technologies, including artificial intelligence.
What you'll need#
- Pursuing a bachelor’s degree in supply chain management, operations and systems management, business analytics, management information systems, operations management, finance, business administration, or a related field.
- Anticipated graduation date of May 2028 or later.
- Completed coursework or experience in operations management, supply chain, business analytics, process improvement, project management, information systems, or technology.
- Proven analytical and problem-solving skills.
- Strong verbal and written communication skills.
- Organizational skills with the capacity to manage multiple priorities.
- High level of motivation, proactivity, and strategic thinking.
- Advanced knowledge of Microsoft Office products.
- Experience with Power BI, Tableau, Visio, or other data visualization and process mapping tools is a plus.
- Familiarity with Lean, Six Sigma, Agile, or other continuous improvement methodologies is a plus.
- Experience with process mapping, data analytics, automation, or project-based work is a plus.
Location & details#
- This is a full-time, paid internship for Summer 2027, starting in June 2027.
- The role is hybrid, requiring four days per week in the downtown Milwaukee, Wisconsin office and one day remote.
- Baird does not provide sponsorship for employment visa status for this position.
About Baird
Baird is a financial services firm founded in 1919. Based in Milwaukee, the company provides wealth management, investment banking, asset management, and equity research services. It operates as a privately held organization with over 5,700 employees. The firm manages or oversees more than 560 billion dollars in client assets.
How to get in at Baird
Securing an internship at Baird requires speed because early applicants often have their resumes reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first. This timing is a real advantage when competing for spots at a firm with a long history of internal promotion. You can also improve your chances by reaching out to the right people. Intern Insider surfaces the recruiters behind Baird roles so you can contact them directly to ask about the position or a referral. Engaging a recruiter directly often leads to better response rates than submitting an application into a general queue.
