About the role#
The Community Assistant supports property management at The Village at Overton Park. You will help sell and lease the property to prospective residents and parents while providing customer service to current residents. This is a part-time position requiring you to be a student currently enrolled in a degree or certificate program at an accredited college or university.
What you'll do#
- Manage the leasing process by conducting tours, answering calls, processing inquiries, and maintaining showrooms.
- Use Salesforce to track guest cards and prospective resident information.
- Execute social media strategies and participate in marketing events like housing fairs and orientation.
- Support daily operations by working scheduled administrative office shifts and required on-call shifts.
- Help maintain the community by reporting safety hazards, keeping common areas clean, and escorting vendors.
- Assist with resident relations by mediating conflicts, documenting lease violations, and enforcing safety and fire-evacuation procedures.
- Participate in the Turn, Move-In, and Move-Out processes, which includes unit make-ready tasks like cleaning, painting, minor repairs, and moving furniture.
- Complete administrative tasks such as apartment inventories, key checks, and submitting required reports.
- Attend staff meetings and assist in the recruitment or training of new staff members.
What you'll need#
- You must be currently enrolled in a degree or certificate program at an accredited college or university.
- Ability to work a flexible schedule, including evenings, weekends, and holidays as required for office shifts and on-call duties.
- A professional attitude and the ability to serve as a resource for residents and parents.
Location & details#
- Location: Lubbock, Texas
- Work Modality: On-site
- Employment Type: Part-time
- Term: Rolling
About American Campus Communities
American Campus Communities develops, owns, and manages student housing properties across the United States. Founded in 1993, the company operates on more than 90 university campuses. It currently houses over 128,000 students. The firm is based in Austin, Texas, and employs over 2,200 people.
How to get in at American Campus Communities
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