About the role#
The Community Assistant supports property management at University Crossings. You will help sell and lease units to prospective residents and their parents while providing customer service to current residents. This role requires a balance of administrative tasks, marketing efforts, and community engagement to ensure the property meets operational standards.
What you'll do#
- Manage the leasing process by conducting tours, answering calls, processing inquiries, and maintaining prospect records in Salesforce.
- Support marketing initiatives, including social media content creation, campus outreach, housing fairs, and renewal campaigns.
- Assist with administrative office shifts, which include evening, weekend, and holiday hours.
- Serve as a point of contact for residents and parents, mediating conflicts and enforcing community policies.
- Participate in the Turn, Move-In, and Move-Out processes, including unit make-ready tasks like cleaning, minor repairs, and furniture assembly.
- Monitor property appearance by surveying common areas and reporting maintenance or safety concerns.
- Work assigned on-call shifts and attend weekly staff meetings.
- Escort vendors throughout the property as needed.
What you'll need#
- You must be currently enrolled in a degree or certificate program at an accredited college or university.
- Ability to maintain a professional attitude and work a flexible schedule, including nights and weekends.
Location & details#
- This position is located in Charlotte, North Carolina.
- This is an on-site, part-time role.
About American Campus Communities
American Campus Communities develops, owns, and manages student housing properties across the United States. Founded in 1993, the company operates on more than 90 university campuses. It currently houses over 128,000 students. The firm is based in Austin, Texas, and employs over 2,200 people.
How to get in at American Campus Communities
Securing an internship at American Campus Communities requires speed because early applicants are often reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first. It is a simple way to stay ahead of the crowd when roles appear without warning. You can also improve your response rates by reaching out to the recruiters behind these positions directly. Intern Insider surfaces the specific people managing the company's roles, allowing you to ask about the position or a referral. Making a professional connection this way is often more effective than submitting an application into a general queue.
