About the role#
The Student Financial Services Officer works within the Office of the Registrar to maintain the accuracy of student financial data. You will serve as a primary contact for students regarding fees and scholarships while managing accounts receivable balances. This role involves performing collection activities and ensuring internal controls are followed for financial transactions.
What you'll do#
- Record and report student financial information accurately.
- Act as a point person for student inquiries about fees and scholarships.
- Perform collection activities on tuition and fees.
- Manage student accounts receivable and collect outstanding amounts.
- Provide accounting support as needed.
- Serve as the initial contact for customers to resolve billing and collection issues.
- Compile data for financial reports and stakeholder requests.
- Ensure internal control over financial transactions.
What you'll need#
- An undergraduate degree in Business Administration or Management is preferred.
- Two years of experience in a financial services environment is preferred.
- Working knowledge of accounting principles and the ability to synthesize large amounts of data.
- Proficiency in Microsoft Office and experience with PeopleSoft HE.
- Strong interpersonal skills and a professional, diplomatic approach to customer service.
- Ability to handle conflicting priorities and work well under pressure.
- Excellent verbal and written communication skills in English.
- Ability to maintain confidentiality and exercise judgment in sensitive situations.
- Understanding of university structures, including faculties and services.
Location & details#
- Location: Ontario, Canada.
- Work modality: On-site.
- Term: Winter 2027 (January 19, 2027, to May 19, 2027).
- Employment type: Full-time, 35 hours per week.
- Compensation: $35.02 per hour.
About Western University
Western University is a research-intensive institution located in London, Ontario. Founded in 1878, the university supports a community of over 30,000 students. It maintains a focus on fields such as neuroscience, wind engineering, and environmental sustainability. The organization employs more than 12,000 people.
How to get in at Western University
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