About the role#
Wefunder is seeking a Customer Success Intern to support our investor community and improve our internal operations. This role focuses on resolving investor inquiries, building technical tools, and identifying product improvements. You will work in a collaborative environment that values autonomy and hands-on problem solving.
What you'll do#
- Communicate with investors via email and video calls to resolve issues related to accounts, tax forms, and investment details.
- Learn and utilize AI tools such as Cursor and Claude Code to build scripts, Slackbots, and mini-dashboards.
- Investigate and fix bugs within the investor flow.
- Identify recurring patterns in investor inquiries to create help documentation or flag product gaps.
- Assist with operational tasks during periods of high volume.
What you'll need#
- Current enrollment in an academic program, recent graduation, or gap year status. Relevant majors include Business Administration, Communications, Computer Science, Marketing, or Psychology.
- Reliability and a strong commitment to following through on tasks.
- Ability to thrive in ambiguous situations and a proactive approach to problem solving.
- Strong written and verbal communication skills.
- A genuine willingness to learn and adopt AI tools for development and productivity.
Location & details#
- Location: San Francisco, California (On-site).
- Term: Summer 2026 (6-month duration, July through December).
- Compensation: $25 per hour.
- Status: Full-time internship. Please note that visa sponsorship is not available for this position.
About Wefunder
Wefunder operates as a Public Benefit Corporation. It provides a platform for founders to raise capital and allows individuals to invest in startups. The company was founded in 2011. It maintains its headquarters in Gun Barrel City, Texas. The organization currently employs 139 people.
How to get in at Wefunder
Applying early gives you a distinct advantage at Wefunder because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. You should aim to be one of the first candidates in the queue to ensure your profile is seen. Reaching out to the right person is often more effective than submitting a cold application. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates. A direct message to a recruiter can help you stand out from the crowd.
