About the role#
This internship offers technical experience through hands-on work in our Information Systems department. You will work alongside our Helpdesk Technician to learn user behavior, basic triage, and troubleshooting. You will also collaborate with our IS Systems Specialist to understand system configurations and cyber security practices.
What you'll do#
- Triage incoming helpdesk tickets.
- Create training materials to teach end users about technical tasks.
- Provision, deploy, and decommission endpoints.
- Track asset management.
- Meet regularly with the IT Director to review completed tasks, upcoming work, and resource needs.
- Maintain a consistent, predictable work schedule.
- Complete other tasks as assigned.
What you'll need#
- High school diploma.
- Current enrollment in an Information Technology or Computer Science program.
- Strong organization and communication skills.
- A willingness to learn and grow professionally.
- Subscription to the Statement of Faith of Wedgwood Christian Services.
- Agreement with the goal, purpose, and objectives of the agency.
Location & details#
- Location: Grand Rapids, Michigan.
- Modality: On-site.
- Term: Winter 2027.
- Compensation: $15 hourly.
- Status: Full-time.
About Wedgwood Christian Services
Wedgwood Christian Services is a nonprofit organization based in Grand Rapids, Michigan. Founded in 1960, it provides counseling, education, and residential treatment services to youth, adults, and families. The organization operates charter schools and residential homes for children between the ages of 7 and 17. It maintains accreditation through the Council on Accreditation.
How to get in at Wedgwood Christian Services
Securing an internship at Wedgwood Christian Services requires a proactive approach to their application timeline. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first, as early applicants get seen before the pile grows. Being at the top of the list helps you stand out in a competitive field. You can also improve your chances by reaching out to the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates. Connecting with a human contact often provides better insight into the organization than a standard submission.
