About the role#
As a Marketing Campaigns & Customer Engagement Intern, you will join the Watts Works Training team to support training programs, customer engagement campaigns, and recognition initiatives. You will work on administrative, operational, and content management tasks to help execute training-related projects. This role reports to the Training Campaign Manager and offers a chance to gain hands-on experience with campaign administration, digital asset management, and social media content development.
What you'll do#
- Provide daily support for the Learn & Earn program, including researching participant issues and reward redemptions.
- Monitor and maintain shared mailboxes for training and engagement programs.
- Process customer video testimonials by reviewing, organizing, and categorizing content for future marketing use.
- Identify stories and quotes for use in social media and training communications.
- Capture and organize still images from testimonials and training videos to maintain a searchable digital library.
- Apply metadata and naming conventions to digital assets and campaign graphics.
- Maintain campaign tracking tools, reports, and centralized calendars.
- Support training incentive fulfillment and assist with Learn & Win sweepstakes administration.
- Update recurring leaderboards and program performance reports.
- Assist in developing TikTok and social media content.
- Provide administrative support for special initiatives and training programs.
What you'll need#
- Current student (sophomore, junior, or senior) pursuing a bachelor’s degree in Marketing, Communications, Business, Digital Media, Education, Public Relations, or a related field.
- Strong organizational skills, attention to detail, and a customer service orientation.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
- Ability to manage multiple projects simultaneously and collaborate across departments.
- Strong problem-solving skills and a willingness to learn new systems.
- Commitment to integrity, accountability, and professional conduct.
- Must be authorized to work in the United States without sponsorship.
- Ability to successfully complete background checks and pre-employment testing.
Location & details#
- Location: North Andover, Massachusetts.
- Term: Summer 2027.
- Modality: Hybrid (in-office Monday through Wednesday, remote Thursday and Friday).
- Employment: Full-time, paid internship.
- Compensation: $21 to $23 per hour, dependent on skills and experience.
- Benefits: Flexible PTO (one hour for every thirty hours worked) and paid holidays.
About Watts Water Technologies
Watts Water Technologies produces water systems for residential, industrial, and municipal buildings. The company manufactures products for plumbing, HVAC, water quality, and drainage. Founded in 1874, the firm maintains its headquarters in North Andover, Massachusetts. It operates as a public company listed on the New York Stock Exchange.
How to get in at Watts Water Technologies
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