About the role#
The Technical Support Intern will provide direct assistance for AgSense products. You will work with dealers and end users primarily through phone and Live Chat to resolve technical issues. This role involves equipment assembly, troubleshooting, and answering questions about installation and service. You will also assist users with website and app navigation.
What you'll do#
- Provide technical support to dealers and customers by phone and Live Chat.
- Troubleshoot and resolve hardware and software issues.
- Determine the nature of inquiries and escalate to the next level when necessary.
- Create Return Material Authorization (RMA) requests and document warranty claims.
- Prepare reports by collecting and analyzing call data.
- Communicate and resolve issues across website, app, and hardware platforms.
- Train staff and dealers on new products and features.
- Manage special projects as assigned.
What you'll need#
- Current enrollment in or recent completion of an Associate or Bachelor’s degree program.
- Technical knowledge of electrical and electronic circuitry.
- Working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
- Ability to work well in a team environment.
- Strong listening skills and a self-starter mindset.
- Business acumen and a drive to deliver results.
Location & details#
- Location: Huron, South Dakota.
- Term: Fall 2026.
- Modality: On-site.
- Employment type: Part-time, paid internship.
About Valmont Industries, Inc.
Valmont Industries manufactures infrastructure and irrigation products. Founded in 1946, the company operates across six markets including utility, lighting, transportation, telecom, coatings, and agriculture technology. It maintains over 80 manufacturing sites in 21 countries. The firm is based in Omaha, Nebraska, and employs over 10,000 people.
How to get in at Valmont Industries, Inc.
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