About the role#
The Housing Ambassador serves as a frontline representative for the University of Utah Housing and Dining Programs. You will help maintain a welcoming, efficient environment for residents and guests while supporting daily operations and recruitment efforts.
What you'll do#
- Provide friendly customer service to students, families, and visitors via email, phone, and in person.
- Manage office tasks such as record keeping, data entry, filing, scanning, and processing student agreements.
- Support move-in and move-out procedures, including communicating housing updates to residents.
- Maintain knowledge of housing policies, FERPA regulations, and move-in timelines.
- Conduct facility tours for prospective students and families.
- Represent the department at campus events and recruitment initiatives, including occasional weekend or after-hours sessions.
- Communicate with facilities and custodial staff to report maintenance concerns.
- Address resident questions or complaints and escalate issues to professional staff when necessary.
What you'll need#
- Current enrollment as a student at the University of Utah.
- Good academic, financial, and behavioral standing with the university.
- Minimum GPA of 2.0.
- Previous experience in customer service or clerical roles.
- Personal experience living on campus at the University of Utah.
Location & details#
- Location: Salt Lake City, Utah (On-site).
- Schedule: Part-time, 19 hours per week.
- Hours: Variable shifts between 8 am and 5 pm, Monday through Friday.
About University of Utah
The University of Utah is a public research institution based in Salt Lake City. Founded in 1850, it serves as the state flagship university. The campus houses the only academic medical center in Utah. It maintains a large staff of over 12,000 employees.
How to get in at University of Utah
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