About the role#
The Assistant Director of Student Employment supports the administration of student employment programs at the University of Massachusetts Lowell. This role manages federal, institutional, and grant-funded employment opportunities while ensuring compliance with financial aid regulations. The position involves coordinating team operations, managing payroll, and fostering relationships with local employers to expand job opportunities for students.
What you'll do#
- Administer Federal Work Study, Campus Need-Based Employment, and Job Location and Development (JLD) programs.
- Manage bi-weekly payroll closing within JobHawk and assist with reconciliation and projection reporting.
- Oversee customer service operations, including Salesforce management, I-9 verification, and front-desk support.
- Supervise, mentor, and train student employees.
- Develop statistical data for the Fiscal Operations Report and Application to Participate (FISAP).
- Maintain relationships with local companies to develop off-campus job opportunities.
- Support training initiatives, student recognition programs, and university events like Commencement and Orientation.
- Ensure compliance with federal and state financial aid regulations and institutional policies.
What you'll need#
- A Bachelor’s degree.
- Seven years of experience in student employment, human resources, or a combination of both.
- Functional experience with integrated Student Information Systems.
- Proficiency in Microsoft Office Suite and experience with Customer Relationship Management platforms.
- Strong organizational skills and the ability to adjust to changing priorities.
- Excellent interpersonal and public communication skills.
- Ability to motivate and instruct others.
- Flexibility to work evening and weekend hours as required.
Location & details#
- Location: Lowell, Massachusetts.
- Work modality: On-site.
- Employment type: Full-time.
- Term: Rolling.
About University of Massachusetts
The University of Massachusetts is a public research university system with five campuses. Founded in 1863, the institution focuses on academic programs, research, and public service. It serves students and communities across the Commonwealth and beyond. The system employs over 10,000 people and maintains its headquarters in Boston.
How to get in at University of Massachusetts
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