About the role#
Universal Processing LLC (uP) is hiring a Technical Support Intern for an on-site position at our Houston office. This role focuses on supporting a partner migration project, which includes device handling, inventory management, and basic deployment tasks. The internship is expected to last approximately two months, depending on project progress.
What you'll do#
- Learn the characteristics and use cases of payment terminals and PIN pads, such as PAX, Dejavoo, and Valor, to support inventory and deployment.
- Assist with large-scale terminal reprogramming projects, including account migrations and MID changes.
- Manage inventory by tracking device status, serial numbers, and movement.
- Provide technical assistance for inbound hardware questions under supervision.
- Ensure deployment tasks are completed accurately and on time.
- Assist with entering client information into internal systems and processing merchant applications.
What you'll need#
- Current enrollment in or graduation from a Bachelor’s or Master’s degree program, preferably in Computer Science, Electrical Engineering, Biomedical Engineering, Industrial Engineering, or Business Administration.
- Bilingual proficiency in Mandarin-Chinese, both written and verbal.
- Authorization to work in the U.S.
- Ability to work on-site 20-25 hours per week, Monday through Friday.
- Proficiency in Microsoft Excel and Word for documentation and reporting.
- Willingness to learn technical concepts and solve problems with guidance.
Location & details#
- Location: Houston, Texas.
- Modality: Fully on-site, 5 days per week.
- Compensation: This is an unpaid internship. Lunch and transportation allowance are provided.
About Universal Processing LLC (uP)
Universal Processing LLC is a financial services firm based in New York. Founded in 2003, the company provides merchant and credit card processing services to businesses. It currently supports over 15,000 clients across the country. The organization employs 157 people.
How to get in at Universal Processing LLC (uP)
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