About the role#
This Unit Coordinator co-op position provides administrative and operational support to the unit. You will act as a primary communication link between patient care, clinical leadership, and visitors. This role requires working on-site to facilitate the daily flow of patient information and unit activities.
What you'll do#
- Manage patient status communications, including admissions, transfers, discharges, and bed changes.
- Greet and direct patients, visitors, physicians, and hospital staff.
- Initiate, assemble, and maintain patient charts and medical records according to hospital standards.
- Transcribe physician orders into computer systems and ensure proper follow-through.
- Answer phones, triage calls, and relay messages to the appropriate staff.
- Coordinate unit activities during electronic downtime and emergency situations.
- Monitor inventory of supplies, forms, and equipment.
- Collaborate with nursing staff, social workers, and case management to coordinate appointments.
- Assist with the orientation and training of new unit coordinators.
What you'll need#
- Must be a Northeastern Student.
- High school diploma or equivalent.
- One year of customer service experience in a healthcare or customer-facing setting is preferred.
- Associate's degree is preferred.
- Knowledge of medical terminology and computer systems such as Microsoft Word, Excel, and Outlook.
- Ability to handle confidential material and work with staff at all levels.
Location & details#
- Location: Massachusetts, United States.
- Term: Spring 2027 (January 4, 2027, to June 25, 2027).
- Modality: On-site.
- This is a paid, full-time position.
About Tufts Medicine
Tufts Medicine is a nonprofit health system based in Burlington, Massachusetts. Founded in 2014, the organization operates Tufts Medical Center, Lowell General Hospital, and MelroseWakefield Healthcare. It maintains a large physician network and a home care division. The system provides healthcare services across the state.
How to get in at Tufts Medicine
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