IT Intern

About the role#

The IT Intern will support foundational initiatives focused on operational efficiency and standardization. This role provides hands-on experience in IT service management, workflow documentation, and support operations, helping to improve asset visibility and reduce reliance on informal knowledge.

What you'll do#

• Assist in establishing, organizing, and improving PC asset management processes, including inventory tracking and data validation.
• Identify and document the top 10 most common Service Desk issues, creating clear resolution procedures to support future automation.
• Document workflows, procedures, and operational practices across IT functions to improve scalability and knowledge transfer.
• Collaborate with cross-functional IT teams to identify opportunities for process improvement and assist with daily Service Desk operations.

What you'll need#

• Currently pursuing a degree in Information Technology, Computer Science, Information Systems, or a related field.
• Strong organizational and documentation skills with exceptional attention to detail.
• Ability to communicate effectively with both technical and non-technical team members.
• Basic understanding of IT concepts and Service Desk operations, with proficiency in Microsoft Office or similar productivity tools.
• An analytical mindset with an interest in IT service management and automation.

Location & details#

• Location: Houston, Texas, USA
• Term: Summer 2026
• Modality: On-site
• Status: Full-time, paid internship