About the role#
The TikTok Shop US Operations team builds a fulfillment network to support the growth of TikTok Shop. As a Project Intern, you will work on short-term projects and gain hands-on experience in warehouse operations. You will support our fulfillment centers and third-party logistics partners to improve performance, capacity, and cost.
What you'll do#
- Support end-to-end fulfillment processes including inbound, inventory, picking, packing, and outbound tasks.
- Track and analyze key operational metrics such as productivity, quality, capacity, and cost.
- Assist with daily and weekly performance reviews for fulfillment centers to identify risks.
- Help with capacity planning and peak-season readiness by analyzing volume forecasts and labor requirements.
- Participate in continuous improvement projects to fix operational bottlenecks and increase warehouse efficiency.
- Collaborate with internal teams including Product, Supply Chain, and Operations.
- Help develop and standardize operational SOPs, reporting mechanisms, and performance tracking tools.
What you'll need#
- Currently pursuing a Bachelor's degree in Supply Chain, Logistics, Operations Management, Industrial Engineering, Business Analytics, or a related field.
- Strong analytical and problem-solving skills with proficiency in Excel.
- Ability to communicate and collaborate with cross-functional teams.
- A strong interest in e-commerce fulfillment and warehouse operations.
- Previous experience in e-commerce, fulfillment, logistics, or 3PL operations is a plus.
- Familiarity with data analysis tools like SQL, Python, Tableau, or Power BI.
- Exposure to continuous improvement methodologies such as Lean, Six Sigma, or Kaizen.
- Experience creating SOPs or operational documentation.
Location & details#
- Location: Atlanta, Georgia.
- Work Modality: On-site.
- Availability: You must be able to work on-site at least 4 full working days per week, with 5 days preferred.
- Duration: You must be able to commit to an internship period of at least 3 months.
- Employment Type: Full-time paid internship.
- Hiring Process: Applications are reviewed on a rolling basis.
About TikTok
TikTok operates as an entertainment provider. The company maintains a global presence with offices in cities including Los Angeles, Singapore, New York, London, and Tokyo. It employs over 92,000 people. The organization is privately held.
How to get in at TikTok
Landing an internship at TikTok requires speed because early applicants often get seen before the pile grows. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can apply among the first. This gives you a better chance of your resume being reviewed while the team is still actively filling the position. You should aim to be one of the first people to submit your materials. Reaching out to the right person can also improve your chances of getting a response. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the role or a referral. This direct approach often works better than waiting for a response from a general application queue.
