About the role#
As a Project Intern, you will support the TikTok Shop US Operations team in building a scalable fulfillment network. You will contribute to projects that improve operational performance, capacity, quality, and cost. This role offers hands-on experience in a professional environment where you will apply your academic knowledge to real-world supply chain challenges.
What you'll do#
- Support end-to-end fulfillment processes including inbound, inventory, picking, packing, and outbound operations.
- Track and analyze key operational metrics such as productivity, capacity, quality, and SLA performance.
- Assist with daily and weekly performance reviews of fulfillment centers and 3PL partners to identify risks.
- Help with capacity planning and peak-season readiness by analyzing volume forecasts and labor requirements.
- Participate in continuous improvement projects to address operational bottlenecks and improve warehouse efficiency.
- Collaborate on cross-functional projects with internal teams, Product, and 3PL partners.
- Assist in developing and standardizing operational SOPs, reporting mechanisms, and performance tracking tools.
What you'll need#
- Currently pursuing a Bachelor's degree in Supply Chain, Logistics, Operations Management, Industrial Engineering, Business Analytics, or a related field.
- Strong analytical skills and proficiency in Excel.
- Ability to communicate and collaborate effectively with cross-functional teams.
- Previous experience or project work in e-commerce, fulfillment, warehouse operations, logistics, or 3PL operations is preferred.
- Familiarity with warehouse performance metrics and capacity planning.
- Experience with data analysis tools such as SQL, Python, Tableau, or Power BI.
- Exposure to continuous improvement methodologies like Lean, Six Sigma, or Kaizen.
- Experience developing SOPs or operational reports.
Location & details#
- Location: Chicago, Illinois.
- Commitment: At least 3 months.
- Schedule: On-site for at least 4 full working days per week, with 5 days preferred.
- Compensation: $22.50 per hour.
- Status: Paid, full-time internship.
About TikTok
TikTok operates as an entertainment provider. The company maintains a global presence with offices in cities including Los Angeles, Singapore, New York, London, and Tokyo. It employs over 92,000 people. The organization is privately held.
How to get in at TikTok
Landing an internship at TikTok requires speed because early applicants often get seen before the pile grows. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can apply among the first. This gives you a better chance of your resume being reviewed while the team is still actively filling the position. You should aim to be one of the first people to submit your materials. Reaching out to the right person can also improve your chances of getting a response. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the role or a referral. This direct approach often works better than waiting for a response from a general application queue.
