About the role#
As a Project Intern for the US Linehaul Solutions team, you will work on logistics and supply chain initiatives within TikTok Shop. You will contribute to projects that improve operational efficiency, carrier performance, and network reliability. This role involves collaboration across internal teams and direct engagement with operational workflows.
What you'll do#
- Analyze carrier and linehaul performance to pinpoint operational gaps and recurring service issues.
- Develop and maintain standard operating procedures, operational playbooks, and workflows.
- Conduct root-cause analysis to support efforts in improving on-time performance and reducing service failures.
- Collect feedback from dispatch and operations teams to identify pain points in current tools and processes.
- Translate operational feedback into documented requirements for system and process improvements.
- Assist with carrier onboarding, peak readiness planning, and network change initiatives.
- Support project coordination, including milestone tracking and documentation.
- Partner with product, engineering, and planning teams on linehaul improvement projects.
What you'll need#
- Current enrollment in a Bachelor's degree program, preferably in Supply Chain Management, Business Administration, Operations Management, or Business Analysis.
- Advanced Excel skills, including data cleansing, consolidation, and visual presentation.
- Strong writing skills with the ability to synthesize information into well-structured reports and project documents.
- Ability to work independently on data-heavy tasks.
- Self-motivation and a solution-oriented approach to problem-solving.
- Prior internship experience in e-commerce operations is a plus.
- Experience working on cross-functional collaborative projects is preferred.
Location & details#
- Location: New York, New York.
- Modality: On-site.
- Availability: Minimum of 4 full working days per week is required, with 5 days preferred.
- Term: Minimum of 4 months.
- Compensation: $25 per hour.
About TikTok
TikTok operates as an entertainment provider. The company maintains a global presence with offices in cities including Los Angeles, Singapore, New York, London, and Tokyo. It employs over 92,000 people. The organization is privately held.
How to get in at TikTok
Landing an internship at TikTok requires speed because early applicants often get seen before the pile grows. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can apply among the first. This gives you a better chance of your resume being reviewed while the team is still actively filling the position. You should aim to be one of the first people to submit your materials. Reaching out to the right person can also improve your chances of getting a response. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the role or a referral. This direct approach often works better than waiting for a response from a general application queue.
