Product Operations Project Intern

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TikTok

Inspire creativity, bring joy.

10,001+ employeesLos Angeles, CaliforniaEntertainment Providers
Actively hiringPaidEntertainment Providers
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Best applied by Nov 14

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About the role#

The Teen Experience team builds safe and positive product experiences for users. We work with partners in safety, policy, legal, and machine learning to turn requirements into product solutions. As a project intern, you will work on safety projects and gain experience in operations, content governance, and platform strategy.

What you'll do#

  • Support daily operations for platform safety and content governance, including content review and risk identification.
  • Maintain and improve review quality processes by updating guidelines, workflows, and quality checks.
  • Monitor operational metrics and risk trends to perform root-cause analysis.
  • Develop and optimize SOPs, escalation processes, and AI model evaluation solutions.
  • Work with teams like Algorithm, Engineering, Data Science, and Policy to support safety tools and projects.
  • Assist with cross-regional initiatives to ensure processes align with platform policies and compliance requirements.

What you'll need#

  • Current undergraduate student in a relevant field.
  • Interest in product operations, content governance, or Trust and Safety.
  • Analytical skills and the ability to use data to identify operational improvements.
  • Project management skills and the ability to handle multiple tasks.
  • Strong communication skills for working with global teams.
  • Fluency in written and spoken Chinese.
  • Experience with technology platforms or social media companies is a plus.
  • Familiarity with automation tools, data analysis, or workflow management systems.
  • Exposure to safety areas like content moderation, risk operations, or age-related safety.

Location & details#

  • Location: San Jose, California.
  • Modality: On-site.
  • Employment: Full-time internship.
  • Compensation: $25 per hour.
  • Status: Applications are reviewed on a rolling basis.
Relevant fieldsOther

About TikTok

TikTok operates as an entertainment provider. The company maintains a global presence with offices in cities including Los Angeles, Singapore, New York, London, and Tokyo. It employs over 92,000 people. The organization is privately held.

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