About the role#
The University of New Mexico is hiring a Professional Intern to support the Office of Advising Strategies. This full-time, two-year term position offers an opportunity to gain experience in enterprise technology, CRM systems, and higher education operations. You will work directly with Student Hub staff to improve system accuracy, assist users, and help maintain core operations.
What you'll do#
- Coordinate communications regarding system updates, training, and onboarding for users.
- Create and update support resources, including training videos, website content, and instructional materials.
- Provide first-level support to students, faculty, and staff by resolving routine issues and escalating complex requests.
- Assist with large-dataset reviews to ensure data accuracy and consistency.
- Test new system features and document results or identified issues.
- Support the maintenance of basic system areas and help build new workflows.
- Document technical and business processes to assist with ongoing system improvements.
What you'll need#
- A Bachelor's degree obtained within the last 24 months or current enrollment in a degree program.
- No previous work experience is required.
- Strong verbal and written communication skills with the ability to explain complex processes.
- Analytical thinking and problem-solving abilities.
- Proficiency with Microsoft Office tools like Excel, Word, and Forms.
- Ability to work independently and manage detailed, multi-step data tasks.
- Willingness to learn new technologies and adapt to changing needs.
- Experience with CRM platforms like Salesforce or TargetX is preferred.
- Experience in a service environment or documenting technical processes is a plus.
- You must present your transcripts before a formal offer is extended.
Location & details#
- This role is located in Albuquerque, New Mexico.
- This is an on-site position and is not eligible for remote work.
- This is a full-time, benefits-eligible role with a fixed term of up to 24 months.
About The University of New Mexico
The University of New Mexico is a public institution founded in 1889. It is based in Albuquerque and maintains a campus spanning 600 acres. The university employs over 11,000 people and provides 210 certificate and degree programs. Its academic offerings include medicine, pharmacy, law, and architecture.
How to get in at The University of New Mexico
Securing an internship at The University of New Mexico often requires speed, as early applicants are typically reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first and ensures your materials are seen early. You can improve your response rate by reaching out to the hiring team directly to ask about the role or a potential referral. Intern Insider surfaces the recruiters behind the company roles so you can make that connection rather than waiting in a queue.
