Student Experience Research & Assessment Analyst

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    The University of British Columbia

    10,001+ employeesFounded 1908Vancouver, British ColumbiaHigher Education
    Actively hiringPaidHigher Education
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    About the role#

    As a member of the Office of the Associate Vice President Students, you will provide analytical support to inform planning and decision-making. You will design and conduct research studies, interpret results, and present findings on student experience themes and the impact of university offerings. Your work directly supports the leadership team in identifying strategic priorities and evaluating performance against the UBC Student Strategic Plan.

    What you'll do#

    • Capture, maintain, and analyze student engagement data, learning outcomes, and satisfaction metrics.
    • Extract and synthesize data from university systems to create datasets for administrative analysis.
    • Develop processes to monitor and report on mission, vision, and key performance indicators.
    • Translate policy issues and cross-cutting themes into research studies that provide guidance for decision-makers.
    • Advise directors and project teams on assessment design, survey methodology, and scientific standards.
    • Conduct qualitative and quantitative analysis in partnership with institutional research teams.
    • Design and implement analytic reports on benchmarking, department profiles, and inter-university comparisons.
    • Prepare and deliver presentations, reports, and recommendations for senior administrative and academic officers.
    • Co-create evaluation toolkits to help departments measure the impact of their programs.
    • Track research trends and support the transition from legacy systems to new analytical technologies.

    What you'll need#

    • A postgraduate degree in a relevant discipline, with a Master's degree preferred in social science research, data science, or analytics.
    • At least four years of related experience or an equivalent combination of education and experience.
    • Thorough understanding of institutional research, statistical analysis, database management, and survey design.
    • Proficiency with statistical software such as R, SAS, or SPSS and experience with SQL programming.
    • Strong skills in MS Word, Excel, and PowerPoint, with Tableau experience considered an asset.
    • Ability to distill large amounts of information into succinct, accurate, and resonant reporting.
    • Excellent facilitation, oral, and written communication skills.
    • Commitment to equity, diversity, and inclusion, including awareness of decolonization and anti-racism principles.
    • Ability to exercise discretion, work under pressure, and manage complex stakeholder relationships.

    Location & details#

    • Location: Kelowna, British Columbia, Canada.
    • Work Modality: On-site.
    • Employment Type: Part-time.
    • Term: Rolling.

    About The University of British Columbia

    The University of British Columbia is a public research university based in Vancouver. Founded in 1908, it operates as a center for teaching and research. The institution maintains campuses in Vancouver and Kelowna. It employs over 25,000 people and focuses on areas like community engagement, sustainability, and student learning.

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