About the role#
This internship focuses on end-user support services within our Information and Digital Services team. You will handle technical requests, troubleshoot hardware and software issues, and ensure our systems run smoothly for the team in Stephenville. This is a paid, full-time, on-site position with a rolling start date.
What you'll do#
- Triage and complete service requests while keeping our ticketing system updated.
- Provide support to users over the phone, remotely, and in person.
- Troubleshoot applications, hardware, network printers, and multifunction copiers.
- Configure and troubleshoot Microsoft Office and Windows environments.
- Manage asset inventory and device configurations, including mobility issues and registrations.
- Perform password resets, software installations, and operating system upgrades.
- Transfer and verify user data during computer replacements.
What you'll need#
- Current enrollment in an accredited university, preferably in Computer Science, Computer Engineering, Electrical Engineering, Cybersecurity, Information Systems, or Information Technology.
- Upper-classman or senior-level standing is preferred.
- Prior experience in a service desk role is a plus.
- Proficiency with Microsoft operating systems and Office suites.
- Ability to multitask and prioritize tasks based on ticket severity.
- Strong written and oral communication skills.
- Flexible problem-solving skills.
Location & details#
- Location: Stephenville, Texas.
- Work environment: You will spend about 70% of your time in an office and 30% in the shop area.
- Physical requirements: The role involves frequent sitting and computer use, with occasional standing, walking, kneeling, or crawling.
About TechnipFMC
TechnipFMC provides technology for the oil and gas industry. The company delivers projects, products, and services for traditional and new energy sectors. It operates through two segments called Subsea and Surface Technologies. The firm is based in Newcastle Upon Tyne and employs over 10,001 people.
How to get in at TechnipFMC
Applying to TechnipFMC early is a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can apply among the first before the pile grows. This helps you avoid the frustration of submitting your resume to an overcrowded queue. You can also improve your response rates by reaching out to the right people. Intern Insider surfaces the recruiters behind the company roles, allowing you to contact them directly to ask about the position or a referral. This direct approach often works better than waiting for a system to process your application.
