Premium Hospitality Intern, Southern Methodist University

About the role#

The Premium Hospitality Intern supports the Hospitality Manager and Associate Hospitality Manager in the daily operations of premium seating and hospitality services for SMU Athletics. This role provides hands-on experience in event management and collegiate athletics, focusing on the execution of premium guest experiences throughout the football and basketball seasons. This is a paid, full-time internship running from July 2026 through March 2027.

What you'll do#

• Assist with gameday operations in premium seating areas, including suites, clubs, and hospitality spaces.
• Support premium guest experience initiatives and provide service to suite holders, donors, and VIP guests.
• Coordinate with catering, security, custodial, maintenance, and event staff during setup, execution, and breakdown.
• Create and update guest-facing materials such as menus and signage.
• Support management with gameday staff coordination, check-in, and communication.
• Assist with inventory management, office organization, and operational documentation.
• Participate in pre-event planning meetings and post-event recaps.
• Provide administrative support for the hospitality office.

What you'll need#

• Pursuing a degree in Business Administration, Marketing, Communications, Psychology, or Human Resources.
• Experience in hospitality, events, or customer service is preferred.
• Strong communication and interpersonal skills.
• Highly organized with strong attention to detail.
• Ability to multitask and adapt to changing needs during events.
• Proficiency in Microsoft Office programs; familiarity with Canva is preferred.
• Ability to stand and walk for extended periods, and lift up to 25 pounds.
• Availability to work all SMU home football games, the day prior to each game, assigned Men’s Basketball events, and select additional athletic events, including nights and weekends.

Location & details#

• Location: Dallas, Texas.
• Work Modality: On-site.
• Term: July 2026 through March 2027.
• This is a paid position.