About the role#
Tampa Bay Sun FC is looking for a Ticket Operations Intern to support ticketing functions for the 2027 season. This role is for current undergraduate or graduate students who need to earn academic credit for their internship. You will work directly with our ticketing systems and assist with the fan experience during home matches.
What you'll do#
- Manage ticket inventory including holds, scaling, and allocations.
- Provide customer service to fans through phone, email, and in-person interactions.
- Maintain accurate data within ticketing and CRM systems.
- Assist with group sales fulfillment and event coordination.
- Support box office operations and digital ticketing, including mobile troubleshooting.
- Track and report on ticket sales data, revenue, and pricing.
- Help execute sales campaigns and promotional offers.
- Support game day entry management, ticket scanning, and premium seating areas.
- Collaborate with the sales and marketing teams on revenue initiatives.
What you'll need#
- Current enrollment in an undergraduate or graduate program in Sports Management, Business, Marketing, or a related field.
- Eligibility to receive academic credit for this internship.
- Availability to work all Tampa Bay Sun FC home matches.
- Proficiency in Microsoft Excel, including basic formulas and data organization.
- Strong numerical and analytical skills with the ability to handle pricing and sales data.
- Ability to prioritize tasks and make decisions in real-time environments.
- High attention to detail and accountability.
- Experience with SeatGeek or similar ticketing platforms is a plus.
- Prior experience in sports, ticketing, or live events is helpful but not required.
Location & details#
- Location: Tampa, Florida.
- Modality: On-site.
- Commitment: Full-time.
- Compensation: This is an unpaid internship for academic credit.
About Tampa Bay Sun FC
Tampa Bay Sun FC is a professional soccer club located in the Tampa Bay area. Founded in 2023, the organization operates as a privately held entity with a small staff of 2 to 10 employees. The club focuses on talent development and the promotion of soccer within its local community. It maintains a competitive environment for both players and fans.
How to get in at Tampa Bay Sun FC
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