About the role#
The Staten Island FerryHawks are seeking a Ticket Operations Intern for the Summer 2027 season. This role offers hands-on experience in the daily operations of a professional sports box office. You will work under staff supervision to learn how a professional team manages ticketing, event building, and fan services in a live sports environment.
What you'll do#
- Assist staff in building events, price levels, and holds within the ticketing system.
- Process customer orders, will-call requests, and account updates.
- Support box office operations during game days.
- Reconcile and record daily sales figures.
- Provide customer service to fans attending games.
- Attend designated home games, including July 4th.
What you'll need#
- Currently enrolled student pursuing a degree in sport management, business, hospitality, or a related field.
- Ability to earn academic credit through your school and provide written confirmation of eligibility.
- Strong attention to detail.
- Comfort working with software and numerical data.
- A dependable, service-minded approach to teamwork.
Location & details#
- This internship is located in Staten Island, New York.
- This is an on-site, unpaid internship designed for academic credit only.
- You must be available for designated home games, with call times starting at least 4.5 hours before the first pitch.
About Staten Island FerryHawks
The Staten Island FerryHawks are a professional baseball team based in Staten Island, New York. Founded in 2021, the organization operates as a privately held entity with 42 employees. The team plays its home games at Staten Island University Hospital Community Park. This venue serves as a year-round entertainment hub for the local community and the broader New York City area.
How to get in at Staten Island FerryHawks
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