About the role#
This internship provides a structured, hands-on training program for individuals interested in a career in hotel operations. You will rotate through various departments to gain practical experience and a comprehensive understanding of how a hotel functions. This position is open to NC State University students only.
What you'll do#
- Participate in cross-training across multiple departments, including Front Desk, Food & Beverage, Housekeeping, Sales, and Engineering.
- Learn and follow hotel policies, brand standards, and safety procedures.
- Provide professional service to guests, coworkers, and business partners.
- Assist managers with daily operational tasks and complete assigned projects.
- Maintain confidentiality regarding guest and employee information.
- Support the Front Desk with check-in, check-out, and reservations.
- Assist in Food & Beverage operations, including banquet or breakfast service and inventory.
- Learn housekeeping standards by inspecting rooms and supporting laundry processes.
- Help the Sales team with administrative tasks, client communication, and event preparation.
- Assist the Engineering team with facility maintenance and preventive tasks.
What you'll need#
- Interest in pursuing a career in hospitality or hotel operations.
- Strong customer service, communication, and organizational skills.
- Ability to work both independently and as part of a team.
- Willingness to learn and adapt to changing priorities.
- Attention to detail and a professional, positive attitude.
- High school diploma or equivalent preferred.
- Enrollment in a hospitality, technical, or apprenticeship program is a plus.
- Basic computer skills are preferred.
- Ability to stand for extended periods and perform physical tasks like lifting or bending.
Location & details#
- Raleigh, North Carolina.
- This is a paid, full-time, on-site internship.
- The schedule is flexible and may include mornings, evenings, weekends, and holidays.
About Summit Hospitality Group, Ltd.
Summit Hospitality Group manages a portfolio of hotels and restaurants across North Carolina. The company operates locations in Raleigh, Durham, Chapel Hill, Charlotte, Pinehurst, and Wilmington. Its properties include various hotel brands and several dining establishments. The organization is based in Raleigh and maintains a staff of 175 employees.
How to get in at Summit Hospitality Group, Ltd.
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