About the role#
We are looking for an E-Commerce Fulfillment Associate to manage daily operations across our Shopify and Amazon storefronts. This role involves handling order fulfillment, inventory tracking, and customer support. You will also provide logistical support for our retail locations and help drive our B2B growth. This is a part-time, hybrid position based in our Santa Monica office.
What you'll do#
- Process and fulfill daily e-commerce orders using Shopify and Amazon FBM to ensure timely delivery.
- Manage customer inquiries across multiple support platforms.
- Oversee weekly inventory management and conduct monthly physical counts.
- Coordinate the replenishment of products, apparel, and equipment for all retail stores.
- Receive and inspect incoming shipments, performing quality control checks and verifying quantities.
- Generate shipping labels and provide tracking updates for the product team.
- Analyze product performance and customer feedback to find ways to improve.
- Prospect potential B2B clients, deliver sales presentations, and manage the fulfillment of their orders.
What you'll need#
- At least 1 year of experience in e-commerce, customer service, or a related field.
- Ability to work from our Santa Monica office at least 3 days per week.
- Proficiency in Shopify, Amazon Seller Central, and Google Workspace.
- Strong attention to detail and clear communication skills.
- Ability to manage tasks and deadlines with minimal supervision.
- Physical ability to lift objects weighing 20-40 lbs.
- An interest in the beauty and wellness industry is a plus.
Location & details#
- Location: Santa Monica, California.
- Work Modality: Hybrid.
- Compensation: $20-$22 per hour.
- Employment Type: Part-time.
- Benefits: 401(k) match, complimentary sugaring and tanning services, and product discounts.
- Professional Development: Includes an Airbrush Technician training program and opportunities for role mobility.
About SUGARED + BRONZED
SUGARED + BRONZED provides sugaring hair removal and custom airbrush tanning services. The company started in 2010 and maintains its headquarters in Santa Monica, California. It operates as a privately held business with a staff of over 200 people. The brand focuses on natural ingredients and specific service methods across its retail locations.
How to get in at SUGARED + BRONZED
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