Assistant Dean & Student Ombudsman

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    State of South Carolina

    10,001+ employeesColumbia, SCGovernment Administration
    Actively hiringPaidGovernment Administration
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    About the role#

    This position provides college-wide leadership for student advocacy, support services, and administrative operations within the Division of Student Affairs. Reporting to the Dean of Students, you will serve as the Student Ombudsman, resolving complex student concerns and acting on behalf of the Vice President of Student Affairs. This is an internal role reserved for current Midlands Technical College employees.

    What you'll do#

    • Manage student support and case management, including referrals, documentation, and the resolution of complex cases.
    • Provide direction, workload coordination, and performance feedback to the team.
    • Oversee administrative withdrawals for students facing extenuating circumstances.
    • Handle communicable illness reporting, student support, and the verification of absence-related documentation.
    • Manage the Vice President of Student Affairs' budgets, including fiscal operations, procurement, and compliance.
    • Coordinate financial matters with Student Development Services leadership.
    • Administer the college-wide student insurance program, managing provider selection, claims, and data analysis.
    • Collaborate with insurance carriers, legal counsel, and healthcare providers to resolve insurance issues.
    • Support the Dean and Vice President with special projects, policy implementation, and student success initiatives.
    • Serve on college committees to advance institutional goals.

    What you'll need#

    • A master's degree and experience in student services programs, or an equivalent combination of education and work experience.
    • At least 10 years of professional experience in higher education.
    • Current employment at Midlands Technical College.

    Location & details#

    • This role is based at the Midlands Technical College Beltline Campus in Richland County, South Carolina.
    • The schedule is Monday through Thursday from 8:00 am to 5:00 pm, and Friday from 8:00 am to 1:30 pm.
    Relevant fieldsOther

    About State of South Carolina

    The State of South Carolina operates as a government agency. It manages public services for a population of over 5 million residents. The organization maintains headquarters in Columbia and employs over 7,500 people. Its operations span eight metropolitan areas including Charleston, Greenville, and Myrtle Beach.

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